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According to a Walker study, CX will overtake price and product as the key brand differentiator by 2020.
Company success now more than ever hinges around how a company deals with its customers.
In this research report, explore insight from over 200 professionals to understand the current state of CX.
Learn:
- 3 tips to improve your customer service
- How to prioritize your contact center
- Whether or not outbound calling is still relevant
- And more
- Vendor:
- Intrado
- Posted:
- Apr 1, 2021
- Published:
- Sep 26, 2017
- Format:
- Type:
- Research Content
