Learn how to build stronger customer relationships with CPaaS

Communications Platform-as-a-Service: What's in It for Retailers?

Cover

Communications platform-as-a-service (CPaaS) helps provide seamless customer engagement by providing a cloud-based framework for real-time communications features like:

  • Video
  • Voice
  • Instant messaging

For retailers, CPaaS creates the ability to learn about their customers’ buying habits and use that information to deliver personalized communications across many channels. In this resource, find out how CPaaS works and how retailers are able to build stronger customer relationships.  

Vendor:
Vonage
Posted:
02 Oct 2017
Published:
12 Sep 2017
Format:
HTML
Type:
Resource
Language:
English
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