Cloud vs. on-prem contact centers: Weighing the benefits

Contact Center Economics and the Cloud

Cover

High costs and minimal security measures might have once caused organizations to hesitate when it came to moving their contact centers and other critical systems to the cloud – but things have changed.

This e-book explores how weigh the benefits of moving important contact center apps, systems, and data to the cloud.

Find out how to strike the balance between cloud and on-premise deployment for your contact center by assessing key factors like:

  • The size of your company
  • Your geographic location
  • Business factors like scalability or compliance
  • And more
Vendor:
Genesys
Posted:
23 Aug 2017
Published:
23 Aug 2017
Format:
PDF
Length:
11 Page(s)
Type:
eBook
Language:
English
Already a Bitpipe member? Login here

Download this eBook!

By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers.

You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.