How retailers can meet the new customer expectations: Research report

Evolving Retail: How Digital Is Shaping the Future of Brick & Mortar in the U.S.

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Giving customers a seamless, unified experience means both in-store and online shopping will increase.

In fact, in a national survey, 63% of consumer respondents said they’ll shop more both in stores and digitally with the right unified experience. But unlocking this ability comes from the right knowhow.

In this research report, learn how the most tech-savvy shoppers differ from other shoppers and see what it takes to deliver an experience these new-age customers crave. Inside, also uncover:

  • 3 barriers to today’s in-store shopping experience
  • The difference between today’s shoppers: Tastemakers vs. enthusiasts vs. adapters
  • Top reasons for shopping: online vs. in-store
  • 3 shopper needs to meet
  • And much, much more
Vendor:
Adyen
Posted:
14 Aug 2017
Published:
14 Aug 2017
Format:
PDF
Length:
12 Page(s)
Type:
Research Content
Language:
English
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