This resource is no longer available

Customer Relationship Management 101

Cover

On average, customers using a Salesforce CRM system have seen 38% faster decision-making, a 25% increase in revenue, and a 35% jump in customer satisfaction.

This e-book provides an introduction to CRM and how savvy organizations leverage it to improve customer service and overall customer experiences. Find out how to build your own CRM strategy, and discover:

  • 5 ways CRM helps you grow your business
  • 7 unmistakable signs that you need CRM
  • What to look for in a CRM system
  • How Salesforce can help shape your CRM
  • And more
Vendor:
Salesforce
Posted:
11 Aug 2017
Published:
11 Aug 2017
Format:
PDF
Length:
14 Page(s)
Type:
eBook
Language:
English

This resource is no longer available.