10 Key DevOps Principles for ITSM Practictioners

10 Key DevOps Principles for ITSM Practictioners

Cover

IT service management (ITSM) practitioners play a bigger role in DevOps than you may think. Sure, ITSM and DevOps working together may seem counterintuitive at first, especially since neither side has held the other in great esteem.

Why is there so much friction between the two? How can they work together? Why can't we all just along?

This white paper answers the first two questions, breaking down how DevOps and ITSM work together, and provides ten principles to guide ITSM through their portion of the DevOps initiative.

Vendor:
Cherwell
Posted:
07 Aug 2017
Published:
07 Aug 2017
Format:
PDF
Length:
11 Page(s)
Type:
White Paper
Language:
English
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