Balancing CX and budgets: What 327 executives have to say

Firms in Southeast Asia Juggle Meeting Financial Goals with Elevating Customer Experience

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In Southeast Asia, IT teams face a complicated mix of mature and developing economies, and leaders find themselves balancing the desire to improve the customer experience while maintaining thin budgets.

Forrester Research analysts have recommendations for walking this proverbial tightrope. Learn what Forrester and 327 senior business and technology executives from Asia-Pacific countries reveal about balancing these priorities as they face workforce transformation necessities. 

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Vendor:
Dell EMC and Intel®
Posted:
18 Jul 2017
Published:
18 Jul 2017
Format:
PDF
Type:
White Paper
Language:
English
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