Using and reusing APIs to build omnichannel customer experiences

Omnichannel Strategies and APIs: Redefine Your Customer Relationships

Cover

New channels and new ways of interacting with customers emerge rapidly – meaning that creating omnichannel strategies is a key to future-proofing your business, not just a differentiator for the here and now.

This white paper explores how an API-led approach to connectivity helps old and new systems coexist to deliver an omnichannel customer experience.

Uncover the business benefits of omnichannel strategies and learn how to:

  • Strategically reuse APIs
  • Coordinate in-store, web, mobile, partner, and supplier channels
  • Empower developers to promote self-service capabilities
  • Drive and accelerate innovation at scale
  • And more
Vendor:
MuleSoft
Posted:
19 Jun 2017
Published:
19 Jun 2017
Format:
PDF
Length:
16 Page(s)
Type:
White Paper
Language:
English
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