Field service management tools: 5 must-have capabilities

How 15 FSM Tools Can Help Your Organization

Cover

By 2020, two out of three large field service organizations will equip field technicians with a mobile application that drives profitability.

In addition to analytics and integrations to ERP and CRM applications, some expected capabilities will help technicians:

  • Manage demand
  • Plan work
  • Inform and enable technicians
  • Debrief work orders
  • Manage operations

In this Magic Quadrant report, learn how Gartner has rated 15 field service management (FSM) vendors based on their strengths and cautions, and the market overview.

Vendor:
SAP Hybris
Posted:
07 Jun 2017
Published:
07 Jun 2017
Format:
PDF
Type:
White Paper
Language:
English
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