How to get more value from Live Chat

Live Chat: How to Grow Your Business With Proactive Support

Cover

Live Chat is redefining the parameters of customer and company communications providing immediate support exactly when it’s needed.

But it’s time to ask: How do we get even more value from Live Chat?

New techniques like:
• Data analysis
• Real-time monitoring
• Agent analytics

Are allowing business to use data to track chat interactions and in turn, manage and build out the most efficient team.

Vendor:
Zendesk
Posted:
21 Apr 2017
Published:
21 Apr 2017
Format:
PDF
Length:
12 Page(s)
Type:
White Paper
Language:
English
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