7 Ways BetterCloud's IT Team Uses Zendesk to Increase Productivity

7 Ways BetterCloud's IT Team Uses Zendesk to Increase Productivity

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If your organization uses a help desk system, there are plenty of best practices to get the most out of this tool.

Access now to learn 7 tips for maximizing your team’s time when it comes to addressing help desk tickets, and steps to take to incorporate them into your processes, including:

  • Create automated reminders
  • Pipe ticket updates into Slack channels
  • Use tags to auto-assign tickets based on form conditions
  • And more
Vendor:
Zendesk
Posted:
20 Apr 2017
Published:
20 Apr 2017
Format:
PDF
Length:
12 Page(s)
Type:
White Paper
Language:
English
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