Model your own ITSM expansion on these success stories

ITSM Plays Beyond IT

Cover

IT service management (ITSM) is extending its reach beyond the borders of IT departments. Both ITSM technology and fundamentals are being applied to every aspect of the business.

This playbook showcases several businesses that successfully applied ITSM practices throughout their organization. Learn how giants in several industries, like FedEx, Irving Oil, and the University of Colorado were able to better manage processes, create inviting customer experiences, and more.

Vendor:
Cherwell
Posted:
11 Apr 2017
Published:
30 Dec 2016
Format:
PDF
Length:
13 Page(s)
Type:
eBook
Language:
English
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