How introducing ITSM and ITAM bring order to data chaos

Cherwell Brings Order to Chaos at an International Health and Fitness Services Company

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An international health and fitness services company needed a new system to better support internal and external end-users. The system that was in place did not allow for the measurement, collection and analysis of metrics, leading to a high degree of chaos-fueled business interactions.

Considering the often delicate nature of healthcare-related data, it was important for this company to get organized and keep a tighter grip on their assets. Read on to learn how IT service management (ITSM) and IT asset management (ITAM) were introduced to improve collaboration, asset management, end-user experience, and much more.

Vendor:
Cherwell
Posted:
11 Apr 2017
Published:
11 Apr 2017
Format:
HTML
Type:
Case Study
Language:
English
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