Simple systems performance adjustments to keep your customers coming back

IDC Retail Insights: Great Retail Experiences Start with High-Performing Systems


The expectations of technologically equipped consumers are forever changing. This is especially true in a retail setting, where shoppers are looking for easy and convenient experiences, and will gladly search for a competitor if these needs are not met.

As a result, systems responsiveness and reliability are higher than ever.

But how can you achieve this level of systems performance?

Find answers to that question and others in this analytical interview with research executive Leslie Hand, including:

  • What can retailers do to ensure they meet consumer expectations from a systems perspective?
  • If you could advise retailers to do one thing – right now – what would it be?
  • What challenges will retailers need to consider very soon?
  • And more
10 Apr 2017
10 Apr 2016
4 Page(s)
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