AI: 5 benefits of bringing voice to analytics

Using AI-Powered Interaction Analytics to Transform the Enterprise

Cover

Neural networks scan a giant menu of recorded information, and they become more accurate the more data is used to train them. With insights derived from terabytes of audio, companies can better understand user behavior.

This article examines the business benefits of voice recognition and analysis.

Explore the following 5 positive outcomes businesses can realize with customer experience analytics powered by neural networks:

  • Increased sales effectiveness
  • Cost management
  • A better understanding of customer churn
  • Compliance
  • Customer Loyalty

 

Vendor:
NICE Systems, Inc
Posted:
23 Feb 2017
Published:
23 Feb 2017
Format:
PDF
Type:
White Paper
Language:
English
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