What the IoT, AI, and machine learning are doing for CX

Customer Experience In The Digital Age: 5 Key Trends To Watch For

Cover

2016 brought the IoT, AI, and machine learning into mainstream focus, and 2017 will be a test of their usefulness in enhancing the customer experience.

Uncover 5 of this year’s major trends for improving the digital CX. Tips include:

  • Make marketing more personalized
  • Blend channels together for a seamless experience
  • And 3 more
Vendor:
[24]7
Posted:
18 Jan 2017
Published:
18 Jan 2017
Format:
PDF
Type:
White Paper
Language:
English
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