Proactively Communicate with Your Customers Using an Outbound Engagement Platform

Proactively Communicate with Your Customers Using an Outbound Engagement Platform

Cover

An outbound engagement program enables organizations to easily communicate with customers across a variety of channels. As the number of ways customers interact with your business increases, adopting one of these tools is becoming not a convenience, but a necessity.

Use this white paper to learn how to choose the program with which to send timely and personalized messages to your customers on their preferred channels.

Read on to discover:

  • Six key components of a modern outbound engagement platform
  • Three different architectural options for your platform; on-premises, cloud, and hybrid cloud
  • Three case studies that illustrate how outbound campaigns can positively impact your bottom line
  • And more
Vendor:
Genesys
Posted:
29 Dec 2016
Published:
29 Dec 2016
Format:
PDF
Length:
23 Page(s)
Type:
White Paper
Language:
English
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