This resource is no longer available

Proactively Communicate with Your Customers Using an Outbound Engagement Platform

Cover

An outbound engagement program enables organizations to easily communicate with customers across a variety of channels. As the number of ways customers interact with your business increases, adopting one of these tools is becoming not a convenience, but a necessity.

Use this white paper to learn how to choose the program with which to send timely and personalized messages to your customers on their preferred channels.

Read on to discover:

  • Six key components of a modern outbound engagement platform
  • Three different architectural options for your platform; on-premises, cloud, and hybrid cloud
  • Three case studies that illustrate how outbound campaigns can positively impact your bottom line
  • And more
Vendor:
Genesys
Posted:
29 Dec 2016
Published:
29 Dec 2016
Format:
PDF
Length:
23 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.