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The Path to 2020: Marketers Seize the Customer Experience

Cover

Digital media advertising is replacing television and mobility is reshaping consumer behavior. What does this mean for the future of customer experience? 86% of CMOs and senior executives believe they'll own end-to-end customer experience by 2020.

Access this report from The Economist to learn what is in store for customer experience over the next three years. Take away the top 5 insights gained from almost 500 CMOs and senior marketing executives and what you can do to future and what they are doing to pioneer the future.

Vendor:
Marketo
Posted:
21 Oct 2016
Published:
21 Oct 2016
Format:
PDF
Length:
20 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.