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SMBs Transform Contact Center, Customer Experience with Collaborative UC

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For small to medium-sized businesses, cloud technology has historically been out of reach. Without the economies of scale and user/agent volumes, providers have not been able to deliver cloud features, functionality, and collaboration on a smaller scale—until now.

Discover how to mobilize your workforce, thereby producing a seamless customer and patient experience, by leveraging a unified communications platform that unites telephony, messaging, conferencing, ACD, video and UC.

Empower your organization with the feature-rich functionality and scalability of cloud by utilizing WebRTC applications that provide click-to-call capabilities from Google for Work, Salesforce. com, and Microsoft office 365.

Vendor:
Avaya TSG
Posted:
06 Jul 2016
Published:
06 Jul 2016
Format:
PDF
Length:
2 Page(s)
Type:
Data Sheet
Language:
English

This resource is no longer available.