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Today's State of Work: The IT Service Experience Gap

Cover

Despite significant technological advances and leading examples from consumer companies such as Uber, Amazon, and Airbnb, most businesses are still not integrating modern application design and functions into their workplace service apps. As a result, workplace services are falling behind, as evidenced by these key findings:

  • Managers are 5x less likely to use a mobile app for work services
  • Almost 70%  of managers say manual processes leave them less time for strategic initiatives

What does this mean for you and your business? Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.

Vendor:
ServiceNow
Posted:
17 Jun 2016
Published:
17 Jun 2016
Format:
PDF
Length:
14 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.