How to implement ITSM and establish a strategy beyond IT metrics

How to implement ITSM and establish a strategy beyond IT metrics

Cover

ITSM strategy is about more than closing help desk tickets and managing change requests. It’s also about solving business problems and generating revenue.

In this expert e-guide, learn how one CIO was able to leverage ITSM to improve business processes as well as incorporate the ITSM strategy to a mobile workforce.

Additionally, learn the expert seven-step ITSM implementation formula to ensure your deployment is a success.  

Vendor:
SearchCIO.com
Posted:
07 Oct 2014
Published:
07 Oct 2014
Format:
PDF
Length:
14 Page(s)
Type:
eGuide
Language:
English
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