The Help Desk and the Network Operations Center: What MSPs Need and Why

The Help Desk and the Network Operations Center: What MSPs Need and Why

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This helpful resource defines and discusses network operations centers (NOCs) and help desks, including their functions, what differentiates them from one another, and how they contribute to a managed service provider’s (MSP’s) business. In addition, this paper provides some considerations for MSPs in deciding whether or not to outsource these services. The resource also covers self-service capabilities for MSPs to consider for their customers.

MSPs, access this resource now to learn a great deal about the advantages that a help desk or NOC could offer your business, and to have your critical questions on these matters answered.

Vendor:
N-able Technologies
Posted:
30 Jul 2014
Published:
30 Jul 2014
Format:
PDF
Length:
5 Page(s)
Type:
White Paper
Language:
English
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