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How Video Conferencing and Collaboration Could Transform the Retail Industry
During the holiday season in 2012, online shopping grew 21%, topping $1 trillion for the first time. Digital information may have influenced 50% of in-store purchases. As retail becomes increasingly globalized, and in-store and online experiences depend on one another more and more, communication and collaboration between all components of a company are more critical than ever before.
This white paper discusses the use of integrated video and collaborative communications within the retail industry, describing how video technology could enhance and simplify the work that employees in a variety of positions accomplish each day. The resource also includes a five-step process for unlocking the full potential for conferencing and collaboration technologies in your enterprise today.