IBM Content Manager OnDemand Drives Customer Engagement to Increase Satisfaction, Raise ROI

IBM Content Manager OnDemand Drives Customer Engagement to Increase Satisfaction, Raise ROI

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Customers today demand immediate access to their account information anywhere, anytime. If you can’t leverage social and mobile channels to better engage your customers or deliver a poor customer experience then you will lose customers quickly.

This video details an on-demand content management solution that will create positive customer engagement through statements, bills and invoices while almost completely eliminating the cost of paper.

Download now to learn about the self-service capabilities of this technology that will allow for:

  • The creation of cross-selling opportunities
  • Mobile capabilities at desktop speeds
  • A portal that looks the same to internal and external users
  • And more 
Vendor:
IBM
Premiered:
Nov 25, 2013
Format:
Multimedia
Type:
Webcast
Language:
English
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