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IBM Content Manager OnDemand Drives Customer Engagement to Increase Satisfaction, Raise ROI
Customers today demand immediate access to their account information anywhere, anytime. If you can’t leverage social and mobile channels to better engage your customers or deliver a poor customer experience then you will lose customers quickly.
This video details an on-demand content management solution that will create positive customer engagement through statements, bills and invoices while almost completely eliminating the cost of paper.
Download now to learn about the self-service capabilities of this technology that will allow for:
- The creation of cross-selling opportunities
- Mobile capabilities at desktop speeds
- A portal that looks the same to internal and external users
- And more