This resource is no longer available
How is the "IT" in ITSM disappearing?
Service management is assuming greater importance – both within and outside of the IT department. Savvy companies should focus on deploying an enterprise service management solution that is automated and operates on a single platform.
This video explains why the ‘IT’ in ITSM is disappearing before our eyes. It also introduces a solution that is paving the way for automation-based service management throughout the enterprise. Watch now to see why this shift to automation is occurring and how organizations are achieving improved service quality by embracing it.