How is the "IT" in ITSM disappearing?

How is the "IT" in ITSM disappearing?


Service management is assuming greater importance – both within and outside of the IT department. Savvy companies should focus on deploying an enterprise service management solution that is automated and operates on a single platform.

This video explains why the ‘IT’ in ITSM is disappearing before our eyes. It also introduces a solution that is paving the way for automation-based service management throughout the enterprise. Watch now to see why this shift to automation is occurring and how organizations are achieving improved service quality by embracing it.

FrontRange Solutions Inc.
30 Jan 2014
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