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Case Study: U of North Texas Implements ITSM
Across the higher education school system, shared services for IT departments have become a major focal point. The ultimate goal—to find efficiencies and ensure consistency and quality. This is why the University of North Texas turned to a cloud-based service desk solution.
Access this white paper to discover an IT service management (ITSM) solution that utilises the cloud, and eliminates the pain points of traditional infrastructure management. One hosted solution just doesn’t make the cut anymore—there needs to be a more flexible and scalable environment so the most people can benefit.
Read on to learn about the business benefits of this service management solution, and how it is possible to survive and thrive in the cloud era.