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Your first BPM process - quick, measurable and...contagious - Selecting the right first process for fast returns
What is the one big misconception of BPM? Some people still see BPM as a technology tool, when in reality it’s about culture. Because BPM initiatives involve deep cultural changes, the pilot project must deliver results that are:
- Quick – to gain management approval for wider rollout
- Measurable – to justify further investments
- Contagious – to trigger widespread adoption
- Extensible – to enable the benefits to be felt across teams, departments and processes
Access this paper that provides guidance on selecting the best fit business process for a BPM pilot project, and learn about the 2 key audiences, the 3 evolution stages, and the 4 governance quadrants of BPM.