Transforming Customer Service in Financial Services

Transforming Customer Service in Financial Services


The UK Post Office not only manages over 11,800 branches, but they have created a way for millions of people to collect the payment of state benefits from the government using a Post Office card account (POca), for those who do not have a bank account.

In order to continue this service, the Post Office was in need of a supplier capable of delivering an end-to-end service, and implement a complex development program.

Access this informative case study now to find out how HP is helping the UK Post Office manage over 3 million customer accounts, and enhance their customer experience.

Hewlett Packard Enterprise
01 Jul 2014
31 May 2014
3 Page(s)
Case Study
Already a Bitpipe member? Login here

Download this Case Study!

By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers.

You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.

Safe Harbor