Transforming Customer Service in Financial Services

Transforming Customer Service in Financial Services


The UK Post Office not only manages over 11,800 branches, but they have created a way for millions of people to collect the payment of state benefits from the government using a Post Office card account (POca), for those who do not have a bank account.

In order to continue this service, the Post Office was in need of a supplier capable of delivering an end-to-end service, and implement a complex development program.

Access this informative case study now to find out how HP is helping the UK Post Office manage over 3 million customer accounts, and enhance their customer experience.

Hewlett Packard Enterprise
01 Jul 2014
31 May 2014
3 Page(s)
Case Study
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