Smarter Analytics: Predict your Customer's Next Best Action

Smarter Analytics: Predict your Customer's Next Best Action

Cover

Predicting a customer’s next move isn’t easy – and many businesses are wondering what they can do to increase a customer’s lifetime value.

To make matters worse, customer expectations are more demanding than ever, and organizations are scrambling to provide the custom offerings and top-notch service and delivery at a competitive price that so many customers want.

Watch this informative video to find out how you can maximize the value of customer relationships with help from an analytics tool, and:

  • Increase customer profitability and loyalty
  • Improve service delivery
  • Increase upsell, cross sell acquisition and retention
  • And more 
Vendor:
IBM
Premiered:
30 Sep 2012
Language:
English
Already a Bitpipe member? Login here

Download this Video!

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy