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Better Service and Tighter Control: Innovations in Service Catalogs
Today, business users expect to interact with IT in a seamless manner. But in a world of BYOD, mobile applications, cloud computing, and other challenges, IT often struggles to achieve quality service delivery while maintaining control and ensuring high user satisfaction.
In this on-demand webcast, discover how IT can overcome those difficulties to deliver IT services more efficiently with an orchestrated approach to service portfolio management and the service catalog.
Watch now to learn about the emerging capabilities of service catalogs – including self-service portals – that enable IT to become a service broker, maintain control, deliver value, and align with business needs.