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Is Process Mapping A Barrier To Innovation? Podcast
We have entered the age of the customer where empowered buyers demand a new level of customer obsession with the help from social media and mobility. New approaches to transforming business processes are out there and you are in the driver’s seat to harness the necessary information.
In this podcast, Craig Le Clair, Vice President and Principal Analyst, Forrester Research, shares insights from a recent survey of IT professionals that uncovers many of the challenges associated with traditional process-centric development approaches, and shares how they can be overcome through a data-first approach. In this webinar visitors will learn:
-- How to put dynamic solutions center stage
-- Keys to providing richer interactions and better support for today's knowledge workers
-- And much more