This resource is no longer available
Is Process Mapping A Barrier To Innovation? Webcast
We have entered the age of the customer where empowered buyers demand a new level of customer obsession with the help from social media and mobility. How can IT and business deliver truly useful and dynamic case management applications?
In this webinar, Craig Le Clair, Vice President and Principal Analyst, Forrester Research, shares insights from a recent survey of IT professionals that uncovers many of the challenges associated with traditional process-centric development approaches, and shares how they can be overcome through a data-first approach. In this webinar visitors will learn:
- How to put dynamic solutions center stage
- Keys to providing richer interactions and better support for today's knowledge workers
- And much more