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Is Outsourcing Your Call Center the Right Choice?

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Without supporting the customer lifecycle in its entirety, your call center strategy will be doomed from the start. How can you ensure you call center strategy is always running effectively and efficiently?

Outsourcing is key to a well-oiled call center strategy because it will:

  • Help keep customers happy
  • Build brand presence
  • Present new products/services to your market
  • And more

Read this exclusive transcript from a recent webcast now to find out why so many organizations are outsourcing call centers, and why it makes good business sense to do so.

Vendor:
Salesforce
Posted:
06 Jun 2014
Published:
06 Jun 2014
Format:
PDF
Length:
9 Page(s)
Type:
Presentation Transcript
Language:
English

This resource is no longer available.