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Leveraging Mobility: Creating Unprecedented Performance and Business Transformation
In order to keep pace with the ever-increasing demand for real-time customer service, large scale adoption of mobility is a necessity, especially in the insurance sector.
Being able to leverage mobility across the claims-resolution lifecycle not only enhances customer service but also lowers the risk associated with the adjudication process. Unfortunately, enabling the proper self-service claims vector can be a little difficult to say the least—so how do the leading businesses do it?
The following white paper explores the importance of mobile applications when it comes to enabling self-service claims architecture. Gain insight on technology recommendations to make this goal a reality, use cases associated, and more.