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Business Value of Contact Center Outsourcing

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The key to a successful call center strategy is to support every nook and cranny of the customer lifecycle – and this means outsourcing is a must in order to:

  • Help keep customers happy
  • Build brand presence
  • Present new products/services to your market
  • And more

Listen to this informative podcast now to uncover the top reasons why so many organizations are outsourcing call centers, and find out why it makes good business sense.

Vendor:
Salesforce
Posted:
19 May 2014
Premiered:
May 8, 2014
Format:
Audio
Type:
Podcast
Language:
English

This resource is no longer available.