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Show the Value of IT with a Comprehensive Service Catalogue

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It can be difficult to show decision makers the real value to your organization that IT service management and following IT infrastructure library best practices bring.

But, you need to find a way to do so. A detailed service catalogue that emphasizes how IT can deliver business services that will increase customer satisfaction, standardization and consistency while providing visibility across the organization can go a long way to changing the perception.

Download this exclusive whitepaper to find out about the importance of an effective service catalogue, including insights on:

  • Establishing a foundation for service management
  • Defining customer-focused services
  • Presenting your catalog
  • And more
Vendor:
ServiceNow
Posted:
16 May 2014
Published
02 Dec 2013
Format:
PDF
Length:
10 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.