Improve Customer Experience and Gain More Business

Improve Customer Experience and Gain More Business

Cover

Through many social media sites, companies now have the ability to learn a lot about their customers – their buying habits, interactions, desires, experiences and problems.  But how do you keep up with the demand? 

Complete our brief CEM survey, and as a thank you, you will receive immediate access to our expert guide, Social CRM and the Tools Changing Customer Service.

As customer relations management becomes an increasingly social practice, this e-guide will help you along the way.  Access now and learn:

  • How to make social CRM tools effective
  • Customer experience analytics
  • What social media listening tools can and can’t do
  • And more
Vendor:
TechTarget
Posted:
18 Apr 2014
Published:
18 Apr 2014
Format:
HTML
Type:
Resource
Language:
English

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