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Fuel Customer Service Agent's Productivity

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Improving customer service agent’s productivity is at the top of many organization’s to-do lists. Fortunately, the recently developed Service Cloud enables you to:

  • Access CRM data as soon as a case is opened
  • View all the cases agents are currently working on at once
  • Ask for another agents assistance while working on a case
  • And more

Watch this brief webcast now to view a demo of the Service Cloud and uncover its key features.

Vendor:
Salesforce
Premiered:
Feb 20, 2014
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.