Single Tool Boosts Customer Satisfaction, Minimizes Case Volume

Single Tool Boosts Customer Satisfaction, Minimizes Case Volume

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Did you know there’s an even better way to provide top-notch customer service and:

  • Integrate portals and discussion groups into a single community
  • Browse articles quickly to find answers
  • Respond to customer questions in real-time

Watch this brief demo now on Salesforce Communities of Service to see how this customer service tool can help your organization increase customer satisfaction, and drive down case volume.

Find out how it connects customers to the experts and best-practices in their community, and even lets them crowd source answers, so your team can focus on more pressing issues.

Vendor:
Salesforce
Premiered:
May 1, 2013
Format:
Multimedia
Type:
Webcast
Language:
English
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