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Customers need your assistance – how you can help them faster

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This just in – with this industry-leading Service Cloud tool, your customer service agents can answer customer questions and close cases faster. Some key features of this customer service tool include:

  • Experts can add to your articles, route to managers for approval
  • Agents can suggest related articles to help others find solutions quickly
  • Share articles with customers easily
  • And more

Watch this brief demo to discover how the Service Cloud tool can simplify the way you assist your customers.

Vendor:
Salesforce
Premiered:
May 8, 2013
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.