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Seeing the Voice of the Customer: Identifying Root Cause with Text Analysis Visualization

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Think about this for a second: how many times does your business interact with customers on a daily business? Chances are that it’s quite a bit. Well each one of those interaction is interlaced with extremely valuable data. Unfortunately, most organization can rarely tap into it.

So what exactly does it take to mine deeper insight from the countless customer interactions?

The following white paper explores how text analysis visualization allows for businesses to effectively collect and exploit true value from customer interactions. But not only that, learn how this technology will give way to better overall decision making, real-time analysis and more.

Vendor:
SAS
Posted:
02 May 2014
Published:
02 May 2014
Format:
PDF
Length:
18 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.