This resource is no longer available
The Chief Merchant Study: Competing in an Omni-Channel World
Why are so many retailers struggling today? The answer is simple: Their efforts of putting the customer at the heart of their merchandising process are coming up short; they aren’t customer-oriented.
In this informative research report, find out what the most successful retailers are doing, including these three important traits:
- Have merchandising functions that are customer-oriented
- Collaborate across internal and external boundaries
- Use analytics to make smarter business decisions
Read on to gain the necessary tools and information to re-focus your business planning with the customer sitting pretty at dead-center.