This resource is no longer available
Guernsey Improves Social Benefit Programs and Service Delivery with the Right Integrated Platform
Guernsey’s Social Security Department relied for too long on aging systems that were expensive to maintain and were geared toward programs instead of delivering outcomes to the residents – until they decided to integrate their many social benefit programs.
In this white paper, learn how a new integration platform helped streamline and strengthen the island’s social benefit programs. Inside, explore this platform and its many benefits, including:
- Faster and more accurate eligibility decisions for citizens
- A reduction in potential errors and overpayments
- The ability to adapt to the differences in rules between various benefits programs and to changes in the law that might affect requirements
- And more