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The Business Context of Aligning IT with the Organization
Fueled by the dynamic, globalized economy and the growing emphasis on IT to drive business value to an organization, CIOs and CEOs are now targeting similar objectives.
This whitepaper will show you how to align IT with your business needs by providing:
- Recommendations for a service catalog
- Service asset configuration management
- Set service level expectations
- And more
Read on for more and also learn about configuration best practices and real-world implementation cases.