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Migrating Client Onboarding to Web/Mobile Platforms to Improve User Experience
Bank customers have become familiar with being able to access the information and applications they want through the device of their choice regardless of channel. Unfortunately for many banks, their customer’s familiarity has shifted towards mobilizing products and services as well.
This means that the banks that are able to provide mobile onboarding will likely outperform and soon completely shadow their counterparts that require branch-based or in-person application processes. So what can you do to incorporate mobile and web technologies justly?
Consult the following white paper to uncover what you can do to meet the new-age consumer requirements for banks to mobilize products, services, and most importantly, onboarding. Explore executive thoughts from 10 of the 30 largest North American private banks, regulator views, and more.