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ITSM, ITIL for Dummies: Defining Customer-Focused Services

Cover

In order to show your business decision makers the value of IT, you need to be able to convey everything they do to help your organization in a simple, easily understood way. You can accomplish this with a comprehensive service catalog.

This important white paper covers how you can use a service catalog to promote your services while increasing IT visibility and setting a foundation for IT service management.

Read on to discover additional benefits and find out how to develop and present your service catalog effectively.

Vendor:
ServiceNow
Posted:
28 Mar 2014
Published:
25 Mar 2014
Format:
PDF
Length:
9 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.