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CRM Data Analytics Features

Cover

If companies want to thrive in today's economy, stellar customer service and customer experience are nonnegotiable.  And increasingly, companies are exploiting customer data to improve customer relationships and offer insight into purchasing behavior and customer intelligence.

This expert e-guide discusses 6 must-have CRM data analytics capabilities you need to go beyond the data points collected concerning the number of email messages sent to customers and the number of calls and quotes.

Read on for what these 6 must-have features are plus you’ll also gain access to strategies that will help you make a business case for CRM analytics within your organization.

Vendor:
Indicee
Posted:
27 Mar 2014
Published
27 Mar 2014
Format:
PDF
Length:
12 Page(s)
Type:
eGuide
Language:
English

This resource is no longer available.