Measuring Community Health with Indicee Analytics

Measuring Community Health with Indicee Analytics

Cover

Companies that have introduced Salesforce Chatter Communities to deepen connections between customers, partners and employees, are probably familiar with the 5 steps of the Salesforce Communities Framework. The framework, provided by salesforce.com, helps create the conditions for sustained value across a company’s entire ecosystem.

The following e-book has been designed to provide practical advice on how to achieve step 5 of the Salesforce Communities Framework—Measure, Learn, Repeat. Companies investing in Communities should set out clear business goals from the start and measure progress as they go.

The e-book provides examples of what to measure to ensure healthy, engaged communities, and how to measure it using analytics. Also included is a re-cap of the location for the full framework.

Vendor:
Indicee
Posted:
14 Mar 2014
Published:
14 Mar 2014
Format:
PDF
Length:
29 Page(s)
Type:
eBook
Language:
English
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