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Simplify business applications: From configuration to customization
As companies grown and contract, they will need to scale systems to match their needs. The effort to change packaged applications to better fit their business operations comes with a high cost - and IT decision makers need to understand that changes which requrie coding or database restructuring should be highly scrutinized, minimized, or eliminated.
In this paper, we examine the high cost of making and supporting customizations to client/server-based applications as well as the differences between configuration and customization.