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Measure your ITSM Investments

Cover

There is no question that IT has become a full business partner at most organizations. As such, there is greater demand on IT to deliver business value than ever before.

To do so, you need to move on from traditional IT service management (ITSM) approaches and adopt an integrated lifecycle method that matches up with your business goals.

Continue on to this informative resource to discover a customer-centric ROI framework that can help you understand, quantify and communicate the real benefits of ITSM.

Vendor:
Hewlett-Packard Company
Posted:
06 Mar 2014
Published
10 Jan 2013
Format:
PDF
Length:
16 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.